Returns + exchanges

Return + exchange policy

 

Lightlite offers refunds on unused merchandise minus a 25% restocking fee, excluding shipping and handling costs. Items must be returned within 15 days of delivery in like new condition and original packaging. Any damages that occurred during shipping must be reported within 5 days of delivery for a proper replacement or credit to be given. 

Sorry, we are unable to offer refunds on custom orders. 

If you have any questions or concerns please email me